Matt RozgaAI Workflow Optimization

Core membership paid terms

Candidate version 1 addendum to the Rozga AI Terms of Service.

Draft for review · Version 1 · Not yet effective

This protected Preview shows proposed wording for review. It has not been published as effective customer Terms or opened for paid acceptance.

This addendum covers paid Core membership with Rozga Enterprises, LLC, which operates Rozga AI. It supplements our website Terms of Service. If the two conflict about the Core membership terms described here, this addendum applies. Separate consulting or additional-support agreements govern that work.

Your membership and monthly payment

Core membership includes access to the entire Learning Library made available through the service, including Free and Core items, without separate item charges. It also includes the resources and member features identified in the offer you accept. Your account is personal to you and intended for the individual named on it; it may not be shared or used by multiple people. Core materials are for your personal learning and internal business use. You may not share, sell, publish, redistribute, or make them available as a separate course, library, or service. You may use general ideas and workflows in your own work.

Unless an item is expressly marked downloadable, Core materials are provided for online access through the service while your applicable access remains active. A copy you were explicitly permitted to download remains usable after membership ends for your personal learning or internal business purposes, subject to any item-specific license disclosed with it and the restrictions above. Ending membership ends hosted access, updates, and support; a permitted download does not transfer ownership or broader redistribution rights. A separate ChatGPT or other third-party subscription is not included.

Paid enrollment is initially available to customers in the United States.

Before we request your billing information or your consent to subscribe, we show your Core monthly price in US dollars, whether applicable tax is included or added, the monthly billing interval, included support, any temporary bonus and its duration, and how and when to cancel before the next renewal charge. Tax is shown with the total before you confirm payment. By accepting the offer and starting a paid subscription, you authorize recurring monthly charges through Stripe at your accepted Core price, with tax included or added as stated in that offer, until cancellation. Your accepted offer and this addendum describe your membership; a later offer does not retroactively change charges already paid.

Early-member price and continuity

Our opening plan progresses automatically through these paid member groups:

  • Positions 1 through 75: $100 per month, including applicable tax.
  • Positions 76 through 100: $150 per month, including applicable tax.
  • Positions 101 onward: $200 per month, plus applicable tax, with no included direct support.

We may revise offers for future members before they join. The exact current offer is shown before purchase and recorded with the membership. Paid positions are not reassigned when someone leaves. Returning to Core does not give you another first-membership position or restart an early-member support bonus.

Your accepted First 100 Core price, including applicable tax, remains yours while the same membership continues, including a recoverable payment failure described below. A trial, referral link, or complimentary grant does not reserve a paid position, price, or future benefit. Your offer must identify the position and benefits available for your purchase.

The express continuous-membership price guarantee applies only to the First 100 and includes applicable tax. Later members receive the price in their accepted offer; any prospective change to an existing later membership must follow the notice and consent rules described in the website Terms and applicable law. The First 100 price promise does not freeze temporary support bonuses, additional support, add-ons, upgrades, or third-party subscriptions. The support allocation you accept continues with that membership, subject to the stated end of any temporary bonus. Changes to other service features must respect the commitments in your accepted offer for their stated duration, including the entire Learning Library scope and weekly newsletter, and follow the applicable notice and consent rules. New published Core items remain included in the Learning Library without separate item charges.

When the membership reaches its final end, its price continuity ends. A later return uses the offer available then unless we agree otherwise in writing.

Included support and separately agreed work

The First 100 Core offer includes one flexible hour of direct support from Matt each membership month. Members 101 onward have no included direct support and may request additional support separately. Included support may be used for onboarding, orientation, setup, review, troubleshooting, or another agreed implementation need. This hour does not roll over and is not a standing monthly call. If we cannot deliver specifically agreed support for reasons within our control, we will arrange replacement delivery or another appropriate remedy. Otherwise, unused included time does not roll over.

Your paid position determines any temporary bonus in addition to that standard monthly hour:

  • Positions 1 through 15: two bonus hours in each of the first six successful eligible paid periods, for three included hours in each period.
  • Positions 16 through 30: one bonus hour in each of the first six successful eligible paid periods, for two included hours in each period.
  • Positions 31 through 50: one bonus hour in each of the first three successful eligible paid periods, for two included hours in each period.
  • Positions 51 through 100: the standard monthly hour, with no temporary bonus.

After the stated bonus periods, the bonus ends and the standard monthly hour continues. Trial time, time passing by itself, and an unresolved payment do not advance this count. A successfully paid or validly referral-credit-covered period counts once.

Describe the help you need so we can agree the scope and a feasible time with Matt. Brief intake and quoting do not use your support time. Agreed problem-solving can use your applicable allocation once you understand the basis. Core access and support minutes are separate: new direct-support use requires active Core, an applicable positive balance, and no payment-recovery pause. When Core ends, new direct-support use stops; the account's support history is retained.

Additional work requires a separate agreement on scope, price, time or deliverable, a feasible delivery window, payment timing, and any relevant expiry, rescheduling, or refund terms. There is no automatic purchase or open-ended commitment. Additional time or scope needs an agreed adjustment. An additional-support payment does not itself start or renew Core. Separate consulting work does not automatically include Core access or portal support minutes.

Optional no-card trial

If we grant you the optional no-card trial, it lasts 720 hours from its recorded start. The trial's content, features, and exclusions are shown when you start it. No payment method is required. It creates no charge or paid subscription, does not convert automatically, and includes no direct-support allocation or reservation of a paid position, price, or bonus. Without an explicit trial grant, Free access remains limited to the Free materials and features shown in the current service.

When the trial expires without a purchase, trial Core access ends. Your account, saved learning progress, and Free access remain. Buying Core is a separate, voluntary purchase of the offer available then.

Payment recovery

Stripe manages payment retries and payment-method collection. We do not promise a separate fixed number of recovery days. During an active payment-recovery process for an existing past-due Core membership, Core learning access and any applicable accepted price continuity continue. New direct-support delivery and referral-credit release pause. Successful recovery restores the ordinary state of the same membership. A past-due status alone does not establish that another retry remains; an exhausted or uncertain payment requires review.

A final cancellation or expired incomplete subscription ends paid access and any applicable price continuity. An unresolved unpaid or paused subscription ends paid access and must be reviewed before a replacement subscription can begin. Refunds, payment reversals, disputes, chargebacks, or conflicting payment records also need review; they do not silently create a replacement membership. Your account, progress, and membership history are retained when paid access ends.

Cancellation and refunds

You may stop automatic renewal at any time through the billing portal. To prevent the next renewal charge, cancel before that charge occurs. Stopping renewal does not itself end your current paid or validly referral-covered Core access, which continues through its stated end date unless an earlier end is separately agreed or required by law. If you cannot use the portal or do not wish to authenticate there, email matt@rozgaai.com to request cancellation through our alternative process. We will confirm when renewal has stopped and your access-end date. Stopping use of the site alone does not cancel renewal.

Fees already paid are generally non-refundable except where required by law. We may consider exceptional goodwill refunds for significant access problems at our discretion. We address duplicate charges and billing errors separately from discretionary refunds. A partial correction or refund of an older period does not by itself end a separately supported current membership or erase a genuine qualifying referral. If a refund removes the payment supporting an affected period or referral, we review its actual access and reward effects; we do not automatically erase other valid periods, access, or rewards.

Core referral credits

Use your personal referral code or link to refer someone genuinely new to paid Core. The referred customer can save a referral using your code or link before their first successful paid Core payment. A saved referral cannot be replaced through self-service. One new paid customer can qualify one referrer for one credit; a trial signup earns no credit. Your same paid Core membership must still continue when that qualifying payment succeeds. If it is in payment recovery, the reward is held until billing is resolved; a declined payment does not erase it.

If a valid referral was not saved before that payment, contact us within 60 days of the referred customer's first successful paid Core payment. We will normally honor a valid missing referral after review. The date you contact us determines that window, even if we process the request later. Corrections to an already-saved referral are considered at our discretion. These requests do not open a post-payment self-service field or create a second reward.

Each qualifying referral earns one whole free month of your own Core membership, available immediately after the qualifying paid Core payment. Eligible rewards apply automatically, oldest first, to your next eligible Core renewal before collection. You do not need to request redemption, and routine referrals do not require individual owner approval. At most one credit applies per billing period; additional credits queue. A reward cannot combine with another promotion on the same invoice. It covers the full accepted Core monthly price, leaving you owing $0 for that Core renewal, including applicable tax. This does not cover add-ons, additional support, or third-party charges.

Rewards are whole free months, not a cash balance or partial discount. They do not pay other charges and are not cash or transferable. A credit-covered period preserves ordinary membership benefits and counts toward any temporary founding bonus schedule. It does not add support minutes or extend that schedule.

Available credits do not expire while the same membership continues. Three or more outstanding credits trigger review but are not erased by that review. If you explicitly cancel, unused rewards expire when the membership actually ends. Turning off renewal does not erase rewards before that date; reversing cancellation before the end preserves them. Unused rewards do not carry into a new membership after voluntary cancellation. Failed payments and automatic retries do not expire rewards. Rewards remain held while payment is unresolved and become usable again after successful recovery.

An inactive account, changed offer, or uncertain billing record needs review before any reward can apply; it never produces a partial referral bill. We may review, hold, revoke, or restore a reward for a recorded reason tied to eligibility, payment, dispute, or misuse. Restoration remains subject to the same valid-purchase and membership checks. A normal qualifying referral does not wait for individual review or approval.

If a qualifying payment is disputed, we may hold the unused reward while its status is resolved. A correction that preserves the referred customer's genuine qualifying purchase does not automatically erase the reward. If that purchase is fully reversed or found ineligible, we may revoke its unused reward after review. If the reward has already been applied, we review the record and discuss any adjustment with you. We do not automatically charge your card or turn another referral reward into a partial free month to recover that amount. Self-referrals, previous paid members, controlled or duplicate accounts, manufactured rewards, and fraudulent or misleading activity do not qualify. Returning to Core does not itself create a new referral reward. Make your benefit clear when sharing an endorsement using your referral link or code.

Complimentary Core

Complimentary access follows its stated grant period or until-revoked terms. It creates no subscription, paid position, price lock, or recurring support allowance. Support, if any, needs a separate explicit allocation. A complimentary member may be separately enrolled to record qualifying referrals, but those counts are not cash, credits, or free months. A later paid membership does not automatically turn earlier complimentary referral history into credits.

Questions

Contact matt@rozgaai.com about your Core membership. The broader website Terms and Privacy Policy continue to cover use of the site, account, and materials.